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OpsNest support

Clear help for the next step in your work.

For installation, registration, billing or day-to-day questions, contact the support team from the business e-mail connected to your OpsNest account.

E-mail OpsNest supportOpen install guide

Before contacting support

Including the following helps us respond faster:

  • Your company name and the e-mail used to register the company.
  • The OpsNest version shown in Plans and billing.
  • A short description of what you expected and what happened.
  • The project or invoice number, if the question relates to a specific document.

Safe diagnostics from the app

Open Plans and billing and choose Send safe diagnostics to support. A large support window lets you describe the issue. It sends only the app version, operating system, license status and your written note.

Invoices, PDF files, attachments, passwords, PINs, bank data and payment details are never included in support diagnostics.

Billing and cancellation

Open Plans and billing in OpsNest to review the current package, usage, next renewal and secure PayPal checkout. The same page links to PayPal automatic payments if you decide to cancel future renewals.